Customer Support


Ladkani Office Solutions S.A.L. was established in August 2000 as part of the Ladkani Group that started operations in Lebanon in 1964.
As our name implies, we are specialized in delivering office solutions in terms of hardware, software and after sale services to support all the products we offer.


As part of our expansion strategy, we have established in June 2006, the Jordan based International Business Partners LTD. also operating in the same industry and delivering hardware, software and after sale services in Jordan.

More than 50% of our turnover comes from local and international tenders. We participate in most of the local tenders in our line of business and we have been very successful in winning contracts in Lebanon and Jordan.

Since 2004, we have been focusing on Europeaid international tenders as subcontractors and local partners in several projects covering Morocco, Algeria, Tunisia, Egypt, Palestine, Lebanon, Syria and Jordan. Projects included delivery, installation and support of IT products (software and hardware), office equipment, security equipment, specialized software, videoconferencing systems, furniture, audio visual equipment, printing material, test and laboratory equipment.

We have also implemented several projects in Sudan and Iraq.

Our main focus in the tenders department is to secure more projects on the regional and international level covering North Africa, the Levant and the Middle East.

With our partners’ support and our 48 years of experience in the field, we hope we will be able to provide you with state of the art solutions and a professional after sale service.

Through the years, we have managed to form solid partnerships with the following manufacturers and became their official distributors:



Banking solutions (software & hardware), Copiers, Printers, Fax machines, Calculators

SBM       (Shinwoo)

Specialized counting machines


Mailing solutions – Paper handling equipment


Access control systems for copiers and printers


Dot matrix printers